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About Candidate
Education
Customer care,front office ,food and beverage ,reservation were part of my studies
In my studies i based on history ,language and Geography where part of my studies
Experiences
Responsibilities . . Conducting training classes for all the staff in the company. • Helping employees in career development. • Performing orientation sessions. • Creating leadership development programs • Tracking training and development progress. • Managing training budget.
Specifically was done online based job With below responsibilities • Handling reservation and booking for accommodation. • Preparing tour packages. • Marketing and Advertising the tour packages. • Tour guiding.
Responsibilities. • Helping the customers with check in and check out. • Answering customer phone calls. • Handling customer complains. • Front desk reservation and copping with reservation systems such as spreadsheet. • Preparing customer invoice. • Collecting daily hotel payment. • Welcoming customers. • Enhancing team work and problem solving skills • Responding to customers’ Emails and online booking messages (booking.com)
Skills
Customer care skills
Microsoft word
Microsoft excel
Problem solving
Listening
