Warehouse Associate

jjameskisilu

Embakasi, Off Airport North Road

About Candidate

Dear Hiring Manager,
I am writing to express my interest in any suitable position within your organization that matches my
qualifications and experience. I am a dedicated and highly motivated aviation cargo and logistics
professional with practical experience in warehouse operations, cargo handling, customer service, and
import and export processes.
I currently work with Swissport Kenya, where I have gained valuable experience in cargo operations within a
fast-paced aviation environment. My responsibilities include cargo handling, verifying Air Waybills (HAWB/
MAWB), operating the CARGOSPOT cargo management system, using Handheld Terminals (HHT), ensuring
compliance with safety and quality standards, and supporting the timely movement of cargo in accordance
with airline and company procedures.
I hold a Diploma in Advanced Cargo Rating and Marketing from the East African School of Aviation, together
with IATA certifications in Cargo Operations and Dangerous Goods Regulations (DGR). These qualifications,
combined with my hands-on experience, have equipped me with strong technical knowledge and the ability
to perform effectively under pressure while maintaining high standards of professionalism and customer
service.
I am a dependable, hardworking, and adaptable individual with excellent communication, planning, and
problem-solving skills. I work well both independently and as part of a team, and I am always eager to
learn, take on new responsibilities, and contribute to organizational success. My goal is to continue
developing professionally while adding value through efficiency, integrity, and a commitment to continuous
improvement.
I would welcome the opportunity to discuss how my skills, experience, and enthusiasm can contribute to
your organization. Thank you for taking the time to consider my application. I look forward to the
opportunity to meet with you at your convenience.
Yours faithfully,
JAMES KISILU MBITHI

Education

D
Diploma in Air Cargo Management 2023-2025
East African School of Aviation

• Total distribution cost • Aviation advertising • The marketing plan • Aviation target groups • Service innovation • People management • Documentation • Classification • Limitations

Experiences

W
Warehouse Associate 13-12-2024 - present
swissport kenya ltd

•Process import cargo in accordance with airline, company, safety, security, and operational procedures. • Operate CARGOSPOT to maintain accurate cargo records and support efficient cargo processing. • Verify HAWB/MAWB documentation and cargo information before cargo release. • Coordinate cargo breakdown, movement, and timely delivery to ensure smooth warehouse operations. • Use Handheld Terminal (HHT) systems for cargo tracking, inventory control, and operational updates. • Maintain accurate cargo documentation and operational records. • Identify and report cargo irregularities and support corrective actions. • Work closely with airline representatives, customs officials, warehouse teams, and other stakeholders. • Support efficient cargo processing while maintaining quality and safety standards. • Contribute to a safe and organized working environment through compliance with company procedures and teamwork.

Skills

Warehouse Associate
100%
PORT OPERATION COORDINATOR
100%